This book is an accessible guide to the latest thinking on effective library impact evaluation for anyone who wants to gauge the impact of their services or pro
Assessing impact is increasingly critical to the survival of services: managers now require comprehensive information about effectiveness, especially in relatio
The second edition of the Impact Evaluation in Practice handbook is a comprehensive and accessible introduction to impact evaluation for policy makers and devel
In the light of better and more detailed administrative databases, this open access book provides statistical tools for evaluating the effects of public policie
Bringing together library and information science faculty and practicing library managers, this work combines some of the most exciting concepts and methodologi