Public administration plays an integral role at every stage of social policy creation and execution. Program operators' management decisions shape policymakers'
El autor ahonda en los principios y herramientas de la nueva gestión pública, particularmente la estratégica y la de calidad, cruciales para lograr un gobier
This global encyclopedic work serves as a comprehensive collection of global scholarship regarding the vast fields of public administration, public policy, gove
'Governance,' as defined by the World Bank in its 1992 report, 'Governance and Development', is 'the manner in which power is exercised in the management of a c