The inspiring story of how a leading innovator in patient safety found a simple way to save countless lives. First, do no harm-doctors, nurses and clinicians sw
Organizations around the world are using Lean to redesign care and improve processes in a way that achieves and sustains meaningful results for patients, staff,
Healthy patients are dying of unknown causes in a San Francisco hospital and the Women's Murder Club decides to investigate the hospital's personnel. They disco
This volume examines the intersections of health care and environmental health, both in terms of traditional failures and the revolution underway to fix them. A
"In Hospital Operations, two leading Operations Management experts and five practicing clinicians demonstrate how to apply new OM advances and metrics to substa