Amvik eBook Solutions

This do-it-yourself guide to achieving world class through total quality, provides a rationale for change and tools for strategic planning as well as the skills

Beyond Total Quality Management, the first and only college textbook devoted entirely to TQM, is comprised of 12 conceptual chapters and a collection of chapter

Bullying is an increasing problem in the workplace. It is estimated that five million workers are bullied each year in the UK, and that one in four employees is

Companies can constantly improve themselves if they remain open to what is going on elsewhere. Drawing on extensive experience right across the personnel functi

Drawing on contributions from various disciplines, this up to date collection analyses Romania's experiences of the transition from the harsh realities of the C