Every healthcare organization can learn from Seattle Children‘s continuous improvement process, but this book is not an operator‘s manual. Instead, it is a
This book reveals and describes the leadership and culture change required to remove waste from healthcare processes and eliminate the root cause of soaring cos
"Blending case studies with practical theory, this book uniquely describes how the healthcare value proposition can be changed by reducing waste, variation, and
Based on the author's years of experience working with Toyota’s master teachers and with companies in the midst of great change, this book follows the story e
Organizations around the world are using Lean to redesign care and improve processes in a way that achieves and sustains meaningful results for patients, staff,