Amvik eBook Solutions

This is the digital version of the printed book (Copyright © 1996). Based on an award-winning doctoral thesis at Carnegie Mellon University, Measuring and Mana

This key book takes a critical view of the techniques and approaches available for implementing successful performance improvement initiatives, drawing on exten

Pt. 1. Concepts, approaches and explanations -- pt. 2. Performance types -- pt. 3. Comparative performance and evaluation -- pt. 4. Appendices.

As performance management becomes better integrated into businesses, attitudes and approaches to it are evolving. Through case studies and detailed practice exa

"In this book, Peter Bogetoft - THE expert on the theory and practice of benchmarking - provides an in–depth yet very accessible and readable explanation of t