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Managing Public Information in a Mediation Process, the second handbook in the Peacemaker's Toolkit series, helps mediators identify and develop the resources a
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Each consumer now has the power to be a journalist, reviewer, and whistle blower. The prevalence of social media has made it possible to alter a brand’s reput
The Future of Excellence in Public Relations and Communication Management
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The Mediation Process
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Negotiating Peace
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This book is the first and only practical guide to negotiating peace. In this ground-breaking book Sven Koopmans, who is both a peace negotiator and a scholar,