Managing Public Information in a Mediation Process, the second handbook in the Peacemaker's Toolkit series, helps mediators identify and develop the resources a
Each consumer now has the power to be a journalist, reviewer, and whistle blower. The prevalence of social media has made it possible to alter a brand’s reput
The Future of Excellence in Public Relations and Communication Management brings together a stellar collection of public relations scholars to address the quest
Provides mediators and other professionals who use mediationsuch as lawyers, therapists, and personnel managerswith comprehensive, step-by-step instruction in e
This book is the first and only practical guide to negotiating peace. In this ground-breaking book Sven Koopmans, who is both a peace negotiator and a scholar,