This volume presents the full proceedings of the 2016 Academy of Marketing Science (AMS) World Marketing Congress held in Paris, France. It contains current res
Human Resources (HR) departments often have significant data sets related to employees and positions within their organizations, but optimizing use of this data
Marketers have recently witnessed an explosion of technology-based innovation that has profoundly affected their management and strategy. This technology can be
Emotional impulses heavily influence the behavior of customers. Sensory marketing establishes an emotional connection between the company and the customers, thu
This book examines the extent to which social media marketing influences the customer-based brand equity of higher education institutes. Higher education instit