Amvik eBook Solutions

This practical guide is a great solution to address the key problem how to implement ITIL and ISO 20000 when initial training has been completed. It supports th

Essential reading for all decision makers (IT-literate or not) who are presented with an ITIL(r) proposal or asked to oversee or own an ITIL project. It explain

This book explains the management aspects of DevOps for those who are professionally engaged in information and technology management. It does not show DevOps a

This book is essential reading for all decision makers (IT-literate or not) who are presented with an ITIL(R) proposal or asked to oversee an ITIL project, or f

This handbook provides advice and guidance to organisations considering implementing service management. It features a six-step process to planning service mana