This practical guide teaches failsafe methods for identifying important materials by matching specific types of questions to the best available sources, regardl
Search skills of today bear little resemblance to searches through print publications. Reference service has become much more complex than in the past, and is i
Specifies the top resources in major subject areas and genres and shows students how to approach the reference transaction by matching specific types of questio
Summarizes the current state of "front-end" risk-control techniques Many approaches to risk control are possible. However, only through careful reading, evaluat
Packed with discussion questions, activities, suggested additional references, selected readings, and many other features that speak directly to students and li