Many 21st century operations are characterised by teams of workers dealing with significant risks and complex technology, in competitive, commercially-driven en
Wife and mother. Teacher and musician. Marathoner and rock climber. At 66, Dierdre Wolownick-Honnold became the oldest woman to climb El Capitan in Yosemite--an
Non-technical skills are the cognitive and social skills that complement workers' technical skills. This book describes the basic non-technical skills and expla
Increased concern for patient safety has put the issue at the top of the agenda of practitioners, hospitals, and even governments. The risks to patients are man