Download or read book Salesforce.com Customization Handbook written by Rakesh Gupta and published by Packt Publishing Ltd. This book was released on 2014-09-12 with total page 454 pages. Available in PDF, EPUB and Kindle. Book excerpt: If you want to use Salesforce CRM to automate your business requirements, or you have already adopted Salesforce CRM and want to streamline the sales process, this book is for you. Whether you are new to Salesforce or a seasoned expert, you will be able to master the basic functions as well as the advanced features of Salesforce.com. No previous experience in computer coding or programming is required.