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Thank You for Your Service
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Pages: 272
Authors: David Finkel
Categories: History
Type: BOOK - Published: 2013-10-01 - Publisher: Macmillan + ORM

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Now a Major Motion Picture Directed by American Sniper Writer Jason Hall and Starring Miles Teller No journalist has reckoned with the psychology of war as inti
Uncommon Service
Language: en
Pages: 262
Authors: Frances X. Frei
Categories: Customer relations
Type: BOOK - Published: 2012 - Publisher: Harvard Business Press

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Offers an organizational design model for service organizations, covering such topics as funding mechanisms, employee management systems, and customer managemen
Service Book of the Holy Orthodox-Catholic Apostolic (Greco-Russian) Church
Language: en
Pages: 666
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Exceptional Service, Exceptional Profit
Language: en
Pages: 190
Authors: Leonardo Inghilleri
Categories: Business & Economics
Type: BOOK - Published: 2010-04-14 - Publisher: AMACOM

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What if you could protect your business against competitive inroads, once and for all? Customer service experts Leonardo Inghilleri and Micah Solomon's anticipa
Zingerman's Guide to Giving Great Service
Language: en
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Authors: Ari Weinzweig
Categories: Business & Economics
Type: BOOK - Published: 2012-06-26 - Publisher: Hyperion

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Entrepreneurial phenomenon Ari Weinzweig, co-founder of the much-loved Zingerman's Deli, shares the secrets to providing world-class customer service. Zingerman