This book prepares readers to master an IT and managerial discipline quickly gaining momentum in organizations of all sizes - Business Process Management (BPM).
With a focus on strategy and implementation, James Chang discusses business management practices and the technology that enables them. He analyzes the history o
This management book presents value-driven business process management as a successful discipline to turn strategy into people- and technology-based execution,
This book prepares readers to master an IT and managerial discipline quickly gaining momentum in organizations of all sizes - Business Process Management (BPM).
Business Process Management and the Balanced Scorecard shows managers how to optimally use the balanced scorecard to achieve and sustain strategic success even