Amvik eBook Solutions

The must-read summary of Ken Blanchard, Jim Ballard and Fred Finch's book: "Customer Mania: It’s Never Too Late to Build a Customer-Focused Company". This com

From one of America's biggest bestselling authors and inspiring business speakers comes the key to creating a people-oriented, performance-driven, customer-firs

Customer service is the single most pressing problem for business managers and people in any service or sales operation, especially at the retail level. In fact

Customer service is the single most pressing problem for business managers and people in any service or sales operation, especially at the retail level. In fact

By the time Lucien Carr stabbed David Kammerer to death on the banks of the Hudson River in August 1944, it was clear that the hard-partying teenage companion t