Five Minute Lean reveals a fast, easy and new way to improve your job and your business. Based on the proven "Lean" methodology but encompassing many new indust
In recent years, many companies have realised customer experience (CX) is the new marketing battle ground. Substantial investments have been made to map custome
An international business expert helps you understand and navigate cultural differences in this insightful and practical guide, perfect for both your work and p
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