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Where we are now -- What consumers want -- Lessons learned on ebay -- The business case for resolutions -- Bringing consumer advocacy online -- Ethical consider

'It's a little book of wonder, it's fantastic' Chris Evans 'A fabulously sparky, wide-ranging and horizon-broadening little study ... joyously unboring' Sunday

The coauthors, Curtis and Giamanco present Sales 2.0, a significant expansion from selling via the traditional face-to-face or telephone sales methods. The book

This book offers an up-to-date and definitive explanation of how to build relationships via social media in the sales process and is a guide to encouraging sale

This book shines bright light into the dim recesses of quantum theory, where the mysteries of entanglement, nonlocality, and wave collapse have motivated some t