Amvik eBook Solutions

In the first edition of this landmark book, business loyalty guru Fred Reichheld revealed the question most critical to your company’s future: “Would you re

One Simple Question Can Determine Your Company's Future. Do You Know the Answer? The Ultimate Question offers hands-on guidance on how to: Distinguish good prof

Offers an organizational design model for service organizations, covering such topics as funding mechanisms, employee management systems, and customer managemen

Fred Reichheld's 2006 book The Ultimate Question, that question being, "How likely is it that you would recommend this company to a friend or colleague?"-challe

Arthur Dent finds himself enlisted to prevent a galactic war. In consequence of a number of stunning catastrophes, Arthur Dent is surprised to find himself livi