Amvik eBook Solutions

Helps managers quickly understand total quality management, and achieve results without falling victim to the pitfalls many TQM efforts have encountered. This t

Total Quality Management (TQM) is structured around a five part model, with the core of the model being the customer-supplier interface. This book includes case

To understand and profit from Total Quality Management, companies must pay particular attention to the first word in the phrase-total. The spectacular rewards e

Finding ways to improve margins can be the difference between organizations that thrive and those that simply survive during times of economic uncertainty. Desc

This study investigates the relation of total quality management (TQM) and just-in-time purchasing (JITP) with respect to firms' performance, based on theories