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Engaging Public Sector Clients
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Pages: 275
Authors: John Alford
Categories: Political Science
Type: BOOK - Published: 2009-04-08 - Publisher: Springer

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Exploring three rich cases across three countries, this book shows how government organizations need their clients to contribute time and effort to co-producing
Engaging Government Employees
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Pages: 289
Authors: Robert Lavigna
Categories: Business & Economics
Type: BOOK - Published: 2013-07-26 - Publisher: AMACOM

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With over three decades of experience in public sector HR, Bob Lavigna gives managers the tools they need to leverage the talents of government's most important
Cycles of Engagement
Language: en
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Authors: Elizabeth Jean Hartnett
Categories: Public administration
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Citizen, Customer, Partner
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Authors: John Clayton Thomas
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Type: BOOK - Published: 2014-12-18 - Publisher: Routledge

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For almost a half a century, scholars and practitioners have debated what the connections should be between public administration and the public. Does the publi
OECD Public Governance Reviews Engaging Public Employees for a High-Performing Civil Service
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Type: BOOK - Published: 2016-11-14 - Publisher: OECD Publishing

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How can governments reduce workforce costs while ensuring civil servants remain engaged and productive? This report addresses this question, using evidence from