Exploring three rich cases across three countries, this book shows how government organizations need their clients to contribute time and effort to co-producing
With over three decades of experience in public sector HR, Bob Lavigna gives managers the tools they need to leverage the talents of government's most important
For almost a half a century, scholars and practitioners have debated what the connections should be between public administration and the public. Does the publi
How can governments reduce workforce costs while ensuring civil servants remain engaged and productive? This report addresses this question, using evidence from