Amvik eBook Solutions

Note: This pocket book is available in several languages: English, German, Dutch. Since 2001 the Van Haren Publishing ITIL Pocket Guides have helped readers all

For trainers free additional material of this book is available. This can be found under the "Training Material" tab. Log in with your trainer account to access

The ITIL pocket guides of Van Haren Publishing are since long recognized as the industry classic guide on the topic of ITIL, in many languages. Over the years t

ITIL® Foundation Essentials is a distillation of the critical information you need to understand the key facts for a successful exam.

ITIL is a widely adopted body of knowledge and best practices for successful IT Service Management that links with training and certification. ITIL 4 has evolve