Download or read book Knowledge Management, Business Intelligence, and Content Management written by Jessica Keyes and published by CRC Press. This book was released on 2006-05-22 with total page 499 pages. Available in PDF, EPUB and Kindle. Book excerpt: Knowledge management (KM) is the identification and analysis of available and required knowledge, and the subsequent planning and control of actions, to develop "knowledge assets" that enable businesses to generate profits and improve their competitive positions. This volume provides the framework for the strategic use of the information intelligen