Download or read book Making Kindness Our Business written by William Wan and published by Marshall Cavendish International Asia Pte Ltd. This book was released on 2022-03-01 with total page 109 pages. Available in PDF, EPUB and Kindle. Book excerpt: This handy volume brings together 20 essays on the practice of kindness in the workplace ­– and its benefits not only to the well-being of the individuals involved, but to the health of the business as a whole. Chapters include: Kindness is good for business Your daily job can make a difference to others Happiness at work is not a lost cause Lead with kindness – you will get better results Humanising the modern workplace Can excellent customer service exist without kindness? Building a more diverse and inclusive workforce Mental health in the new workplace normal Each essay is supplemented by a list of talking points to stimulate further thinking and discussion. Filled with wisdom and insight, Making Kindness Our Business promises to make work a more fulfilling shared activity for all.