Download or read book Planning and Evaluating Library Networked Services and Resources written by John Carlo Bertot and published by Libraries Unlimited. This book was released on 2004-12-30 with total page 380 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book describes techniques for evaluating services provided through library networks, including collection development, group purchases, and reference services. Providing guides for developing evaluation instruments, testing them and applying them, it is comprehensive in its treatment of evaluating network services. Featuring contributions from some of the leaders in the area of e-metrics (Oliver Pesh, Ebsco; Judith Hiott, Houston Public; Jeff Shim, ARL e-metrics; and Chuck McClure) this book is an integrated, updated knowledge base of events in this area since 1998. It also provides a great deal of experiential knowledge concerning what libraries should do, plan for, and use in e-metrics.