Download or read book Quality Management: Implementing the Best Ideas of the Masters written by Bruce Brocka and published by McGraw-Hill. This book was released on 1992-06 with total page 432 pages. Available in PDF, EPUB and Kindle. Book excerpt: This short course in quality assembles over 30 proven TQM strategies, 75 ideas to jumpstart and maintain a TQM campaign, new TQM tools that add value to products and services, plus a dozen managerial techniques to enhance productivity. You'll discover all the information you need to avoid roadblocks when beginning a TQM program as well as information you can use to expand your current TQM efforts for maximum profitability.