Download or read book Seven Power Strategies for Building Customer Loyalty written by Paul R. Timm and published by AMACOM/American Management Association. This book was released on 2001 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: This text introduces a programme to aid with customer retention and business growth. There are tactics for consistently exceeding customer expectations through A-Plus value, personality, information, convenience and more.