Download or read book Surviving Dreaded Conversations written by Donna Flagg and published by Peter Gbolagade Akintunde. This book was released on 2009 with total page 200 pages. Available in PDF, EPUB and Kindle. Book excerpt: The essential guide for managers and professionals dealing with difficult workplace conversations "Surviving Dreaded Conversations" gives managers all they need to get through those difficult, face-to-face conversations we all encounter in our office. Whether it's firing an employee, asking for a raise or delivering bad financial news to a client or staff, expert author Donna Flagg shows readers how to stop putting off these uncomfortable conversations and start successfully facing them head-on. Filled with tips, strategies, exercises, and easy-to-memorize scripts for effective preparation, "Surviving Dreaded Conversations" is packed with practical advice to help professionals get through the rough spots in the workplace.