Download or read book Talent Management in Hospitality and Tourism written by Susan Horner and published by Goodfellow Publishers Ltd. This book was released on 2017-02-10 with total page 333 pages. Available in PDF, EPUB and Kindle. Book excerpt: Recruiting and retaining happy and well trained staff is key to the success of all customer-facing businesses. This book is the first to explore on this important topic from an individual and personal perspective rather than a company perspective.