Mary Mitchell, Ms. Demeanor herself, takes you through Y2K and beyond with The Complete Idiot's Guide to Etiquette, Second Edition. Topics covered include gifts
Props to the proper! An updated and revised guide to good manners, politeness, and professionalism from one of the most civilized women on the planet, this book
An updated and revised guide to proper manners, politeness, and professionalism - including the best ways to handle such sticky situations as saying 'no' and as