Internet trolls live to upset as many people as possible, using all the technical and psychological tools at their disposal. They gleefully whip the media into
A few years ago, Debbie Tenzer was feeling overwhelmed by all the crises in the news. But rather than give in to despair, she thought, Maybe I can’t solve our
NEW YORK TIMES BESTSELLER • “A meditation on sense-making when there’s no sense to be made, on letting go when we can’t hold on, and on being unafraid e
From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conver