Download or read book TOTAL QUALITY MANAGEMENT IN INDIAN UNIVERSITY LIBRARIES written by Paul John, P. Balasubramanian and published by MJP Publisher. This book was released on 2019-06-04 with total page 219 pages. Available in PDF, EPUB and Kindle. Book excerpt: Contents: 1. Introduction, 2. TQM and LIS Professionals, 3. Awareness of TQM among Library users and Professionals, 4. Profile of Manonmaniam Sundaranar University and Mahatma Gandhi University, 5. TQM and Demographic Characteristics of the Library Users and Professionals, 6. TQM Implementation - Findings, Suggestions and Conclusion, 7. Bibliography, 8. Index.