From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conver
One of the New York Post's Top 10 Career Books of 2012 and a Booklist Top 10 Business Book DO YOU WORK WITH A MEAN GIRL? A woman’s field guide to the new fron
Fournies outlines the many reasons why employees fail to do what is expected of them and describes specific actions that every manager can take to improve emplo
This fully revised and updated edition of Fournies's classic "New York Times" bestseller covers all the latest developments in business innovation and customer
Practical advice for making the shift to your first leadership position The number of people who will become first-time supervisors will likely grow in the next